Hibaazi Privacy Policy — Your information is completely safe with us

Hibaazi's privacy policy tells you what information we collect, how we store it, and what your rights are. This policy applies to Hibaazi's website, mobile app, and all associated services.

Hibaazi believes transparency is the foundation of trust. That's why our privacy policy is written in plain language so every member can easily understand it.

By using the Hibaazi platform, you are considered to have accepted this privacy policy. If you do not agree with this policy, please discontinue use of our services and notify the support team.

Hibaazi collects the following types of information:

We only collect information that is strictly necessary to provide our services. We do not ask for unnecessary personal data.

Hibaazi uses the information collected for the following purposes:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals and verify financial transactions.
• Service Improvement: To analyze your preferences and usage patterns in order to improve the platform.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To respond to your complaints, questions, and requests.
• Legal Obligations: To comply with applicable laws and regulations.
• Promotional Communications: To send you bonus and promotional offers with your consent.

Hibaazi retains your personal information only for as long as necessary or as required by law.

• Active Account: Data is retained for as long as your account remains active.
• Closed Accounts: Financial records are retained for a minimum of 5 years after account closure, as required by law.
• Transaction History: Retained for a defined period in compliance with anti-money laundering regulations.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are stored for a set period.

Once the required retention period has passed, data is securely deleted or anonymized so that you can no longer be identified.

Hibaazi does not sell your personal information. However, it may be shared with third parties in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions.
• Identity Verification Service: Approved third parties may receive limited data for KYC purposes.
• Law Enforcement: Where required by a valid legal order or directive, relevant information may be disclosed.
• Technical Infrastructure: Cloud hosting and security service providers host data in encrypted form.

Your information is not shared for any other reason beyond those listed above without your explicit consent.

Hibaazi uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Performance Cookies: Used to analyze page load times and usage data.
• Functionality Cookies: Helps remember your preferences and settings.
• Analytics Cookies: Used to understand overall platform usage patterns.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

Hibaazi believes you should have full control over your own data. You have the following rights:

To exercise these rights support@hibaazi.biz. We typically process requests within 30 days.

Hibaazi strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect any personal information from minors.

If a minor is found to have registered on Hibaazi, their account will be terminated immediately and all associated data will be deleted.

Hibaazi maintains multiple layers of security to protect your data:

• SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Firewall Protection: Advanced firewalls prevent unauthorized access.
• Two-factor verification: Two-factor authentication to keep your account secure.
• Regular Audits: Independent third-party experts conduct regular security assessments.
• Restricted Staff Access: Only authorized personnel can access information on a need-to-know basis.

That said, no system on the internet is 100% secure. In the event of a security breach, we will promptly notify affected members and take all necessary steps.

Hibaazi reserves the right to update this privacy policy as needed. When changes are made:

• The last updated date on this page will change accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly so you always stay informed about the latest policy updates.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@hibaazi.biz
• Live Chat: Use the live chat option after logging into the platform.
• Support Hours: 7 days a week, 24 hours a day.